Operations & Project Support Services

Business Operations & Shopify Support

Calm systems for busy founders

Who I Help

I support small business owners, nonprofit organizations, Shopify store founders, busy professionals managing multiple priorities, and consultants who are overwhelmed with daily operations and need reliable, organized support to keep things running smoothly.

What I Do

I help businesses stay organized, meet deadlines, manage customers professionally, and operate with clear systems so founders can focus on growth instead of putting out fires.

Core Services Plans:

🌱 Starter Support—$850/Month

✅ Admin & Project Operations- 

• 10 hours/Month
• Email & calendar management
• Meeting scheduling, Minutes & coordination
• Task and deadline tracking
• Document & file organization
• Weekly status reports
• Best for solo founders

🌿 Growth Support—$1,750/month

✅ Shopify Operations & Customer Support

• 20 hours/Month
• Order processing & fulfillment workflows
• Product uploads & inventory coordination
• Refunds, exchanges & order inquiries
• Customer email support (policy-based)
• Backend Shopify admin support
• Best for growing businesses

✅ Operations Coordinator Retainer—$1,750/month

Best for growing teams needing structure.

Includes everything on the starter plan, plus:

• Workflow organization & documentation

• Process improvement

• Vendor & internal coordination

• Deadline & priority tracking

• Operations support across teams

🌳 Scale Support—$2,700–$3,500/month

• 30–40 hours/Month

• Reporting
  

• Shopify operations + customer service + reporting

• Best for e-commerce brands 

• Starter and growth support included

🌳 Project & Systems Support

From $2,700 CAD / month | 30 hours

Best for projects, transitions, or high-pressure periods.

Includes:

• Project planning & timelines

• Task and risk tracking

• Stakeholder coordination

• SOP creation

• Progress reporting & dashboards

🌟 One-Time Add-Ons

• Operations or inbox clean-up: $350–$600

• SOP creation: $120/hr

• CRMs, workflows, onboarding systems, Project setup & planning: $2,500–$5,000

How I Work

• Retainer-based support

• Clear scope & expectations

• Professional communication

• Weekly reporting & accountability

• Business-hours availability

📩 Available for long-term partnerships

Note: Limited client spots available

Why Work With Me

I am an MBA-trained, PMP-certified senior executive administrative professional with years of experience supporting senior leadership in the public and private sectors. I bring a structured, discreet, and highly organized approach to business operations, project coordination, and client support.

My background means I don’t just manage tasks; I work with clear processes, timelines, and accountability. I am trusted with confidential information, complex priorities, and high-pressure environments, and I bring that same level of professionalism to every client engagement.

As a Shopify store owner, I also understand the day-to-day realities of running an online business, from backend operations to customer communication.

Clients choose to work with me for my reliability, systems mindset, clear boundaries, and calm execution and because I treat every business with the care and respect of a senior executive office.